Privacy Policy

Privacy Policy

Legal notice
Privacy policy
Cookies policy

Legal Notice

CARBONES Y SISTEMAS, S.L., the person responsible for the website, hereinafter the DATA CONTROLLER, makes this document, which is intended to comply with the obligations provided in Spanish Act 34/2002 of July 11, 2002, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. º 166, available to users as well as informing all users on the website’s conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

CARBONES Y SISTEMAS, S.L. reserves the right to modify any type of information that may appear on the website, without any obligation to notify or make users aware of such modifications, with publication on the website of CARBONES Y SISTEMAS, S.L. being understood as sufficient.

1. IDENTIFICATION DETAILS

• Commercial name: CARBONES Y SISTEMAS
• Company name: CARBONES Y SISTEMAS, S.L.
• ID Number: B83303495
• Address: Avenida de los Pocillos, 10, Nave 1, P.I. La Carrehuela, 28340 Valdemoro, Madrid
• Registro Mercantil de Madrid T 17804 , F 38, S 8, H M307027, I/A 4
• Telephone: 918953880
• email: mail@carbosystem.com

2. OBJECT

Through the Website, we offer Users the possibility of accessing information about our services.

3. PRIVACY AND DATA PROCESSING

When it is necessary to provide personal data for access to certain content or services, Users shall guarantee their truthfulness, accuracy, authenticity and validity. The company will give these data the corresponding automated treatment according to their nature or purpose, in the terms indicated in the Privacy Policy section.

4. INDUSTRIAL AND INTELLECTUAL PROPERTY

The User acknowledges and accepts that all the contents shown on the Web Space and in particular, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other signs susceptible of industrial and/or commercial use are subject to Intellectual Property rights and all brands, trade names or distinctive signs, all industrial and intellectual property rights, on the contents and/or any other elements inserted in the page, which are the exclusive property of the company and/or third parties, who have the exclusive right to use them in economic traffic. Therefore, the User agrees not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, keeping the company free from any claim arising from the breach of such obligations. Under no circumstances does access to the Web Space imply any kind of waiver, transmission, licence or total or partial assignment of such rights, unless expressly established to the contrary. These General Conditions of Use of the Web Site do not confer upon the Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Web Site and/or its Contents other than those expressly provided for herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the company or the third party owner of the affected rights.

The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing in this Space, as well as the Space itself as a whole, as a multimedia artistic work, are protected as copyright by the legislation on intellectual property. The company is the owner of the elements that make up the graphic design of the Web Space, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content of the Web Space or, in any case, has the corresponding authorization for the use of these elements. The content provided on the Web Site may not be reproduced in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or by any means, unless prior written authorisation has been obtained from the said Entity.

It is also forbidden to remove, evade and/or manipulate the „copyright“ as well as the technical protection devices, or any information mechanisms that may contain the contents. The User of this Web Space undertakes to respect the rights set out above and to avoid any action that could damage them, and the company reserves the right to exercise any means or take any legal action that may correspond to it in defence of its legitimate intellectual and industrial property rights.

5. OBLIGATIONS AND RESPONSIBILITIES OF THE USER OF THE WEB SPACE

The User agrees to:

• To make an adequate and licit use of the Web Space as well as of the contents and services, in accordance with: (i) the applicable legislation at all times; (ii) the General Conditions of Use of the Web Site; (iii) the generally accepted morals and good customs and (iv) the public order.
• To provide all the means and technical requirements needed to access the Web Site.
• To provide truthful information when filling in the forms contained on the Web Site with their personal data and to keep them updated at all times so that they respond, at all times, to the User’s real situation. The User shall be solely responsible for any false or inaccurate statements made and the damages caused to the company or third parties by the information provided.

Howeverthe provisions of the previous section, the User must also refrain from

• Making unauthorised or fraudulent use of the Web Space and/or its contents for purposes that are illicit, prohibited by these General Conditions of Use, harmful to the rights and interests of third parties, or that in any way may damage, render useless, overload, deteriorate or prevent the normal use of the services or the documents, files and all types of content stored on any computer.
• Access or try to access resources or restricted areas of the Web Space, without fulfilling the conditions required for such access.
• Cause damage to the physical or logical systems of the Web Site, its suppliers or third parties.
• Introduce or spread computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of the company, its suppliers or third parties.
• Attempt to access, use and/or manipulate the data of the company, third party suppliers and other Users.
• Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
• Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the company or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted into the contents.
• Obtain and attempt to obtain the contents by using means or procedures other than those which, depending on the case, have been made available for this purpose or which have been expressly indicated on the web pages where the contents are located or, in general, those which are normally used on the Internet as they do not entail a risk of damage or disablement of the Web Space and/or the contents.
• In particular, and as an indication and not as an exhaustive list, the User agrees not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that: – In any way that is contrary, disregards or attempts against fundamental rights and public freedoms recognized in the Constitution, in International Treaties and in the rest of the legislation in force; – Induces, incites or promotes criminal, denigrating, defamatory or violent actions or, in general, actions that are contrary to the law, morality, generally accepted good customs or public order. – Induces, incites or promotes actions, attitudes or thoughts that are discriminatory for reasons of sex, race, religion, beliefs, age or condition. Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order. Induce or may induce an unacceptable state of anxiety or fear – Induce or incite to engage in dangerous practices, risky or harmful to health and psychological balance – It is protected by legislation on intellectual or industrial protection belonging to society or third parties without having been authorized the use intended. – Is contrary to the honour, personal and family privacy or to the image of the people itself. constitutes any type of advertising. includes any type of virus or program that prevents the normal functioning of the Web Space.

In particular, and as an indication and not as an exhaustive list, the User agrees not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that: – In any way that is contrary, disregards or attempts against fundamental rights and public freedoms recognized in the Constitution, in International Treaties and in the rest of the legislation in force; – Induces, incites or promotes criminal, denigrating, defamatory or violent actions or, in general, actions that are contrary to the law, morality, generally accepted good customs or public order. – Induces, incites or promotes actions, attitudes or thoughts that are discriminatory for reasons of sex, race, religion, beliefs, age or condition. Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order. Induce or may induce an unacceptable state of anxiety or fear – Induce or incite to engage in dangerous practices, risky or harmful to health and psychological balance – It is protected by legislation on intellectual or industrial protection belonging to society or third parties without having been authorized the use intended. – Is contrary to the honour, personal and family privacy or to the image of the people itself. constitutes any type of advertising. includes any type of virus or program that prevents the normal functioning of the Web Space.

6. RESPONSIBILITIES

We do not guarantee continuous access, nor the correct visualization, downloading or use of the elements and information contained in the website that may be prevented, hindered or interrupted by factors or circumstances beyond our control. It is not responsible for the decisions that could be taken as a consequence of the access to the contents or information offered.

The service may be interrupted, or the relationship with the User immediately terminated, if it is detected that a use of its Web Space, or of any of the services offered therein, is contrary to these General Conditions of Use. We shall not be liable for any damages, losses, claims or expenses arising from the use of the Web Site.

You will only be responsible for eliminating, as soon as possible, the contents that may generate such damages, provided that you are notified. In particular, we shall not be liable for any damages that may arise, inter alia, from

1. interference, interruptions, failures, omissions, telephone faults, delays, blockages or disconnections in the operation of the electronic system caused by deficiencies, overloads or errors in telecommunications lines and networks or by any other cause beyond the control of the company.
2. Illegal interference through the use of malicious programs of any kind and by any means of communication, such as computer viruses or any other.
3. undue or inadequate abuse of the Web Space.
4. security or navigation errors produced by a malfunctioning browser or by the use of non-updated versions of the same. The Webspace administrator reserves the right to withdraw, in whole or in part, any content or information present on the Webspace.

The company excludes any liability for damages of any kind that may be due to the improper use of the services of free disposal and use by the Users of Web Space. Likewise, it is exonerated from any responsibility for the content and information that may be received as a result of the data collection forms, these being only for the provision of consultation and doubt services. On the other hand, in the event of causing damage or harm due to the illicit or incorrect use of said services, the User may be held responsible for the damage or harm caused.

You shall hold the company harmless against any damages arising from claims, actions or demands by third parties as a result of your access or use of the Web Space. Likewise, you undertake to indemnify the company against any damages arising from your use of „robots“, „spiders“, „crawlers“ or similar tools used to collect or extract data or any other action on your part that imposes an unreasonable burden on the operation of the Web Site.

7. HYPERLINKS

The User undertakes not to reproduce in any way, not even by means of a hyperlink, the Web Space, or any of its contents, unless expressly authorised in writing by the person responsible for the file.

Web Space may include links to other web spaces, managed by third parties, in order to facilitate the User’s access to information from collaborating and/or sponsoring companies. In accordance with this, the company is not responsible for the content of said Web spaces, nor is it in a position to guarantee and/or offer the services and/or information that may be offered to third parties through the links.

The User is granted a limited, revocable and non-exclusive right to create links to the home page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website (i) may not falsify their relationship or claim that such a link has been authorised, nor may they include brands, denominations, commercial names, logos or other distinctive signs of our company; (ii) may not include content that may be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination for reasons of sex, race or religion, contrary to public order or illegal; (iii) you may not link to any page of the Web Site other than the home page; (iv) you must link to the Web Site address itself, without allowing the linking Web Site to reproduce the Web Site as part of its website or within one of its frames or to create a browser on any of the pages of the Web Site The company may request, at any time, that it remove any link to the Web Site, after which it must immediately proceed to remove the link.

The company cannot control the information, contents, products or services provided by other Web Sites that have established links to the Web Site.

8. DATA PROTECTION

To use some of the Services, the User must first provide certain personal data. The company will automatically process these data and apply the corresponding security measures, all in compliance with the RGPD, LOPDGDD and LSSI. The User can access the policy followed in the treatment of personal data, as well as the establishment of the previously established purposes, under the conditions defined in the Privacy Policy.

9. COOKIES

The company reserves the right to use cookie technology on the website in order to recognize you as a frequent user and personalize your use of the website by preselecting your language or your most desired or specific content.

10. REPRESENTATIONS AND WARRANTIES

In general, the contents and services offered in the Web Space are merely informative. Therefore, in offering them, no guarantee or statement is made in relation to the content and services offered on the Web Space, including, but not limited to, guarantees of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except to the extent that such declarations and guarantees cannot be excluded by law.

11. FORCE MAJEURE

The company will not be responsible in all cases of impossibility to provide service, if this is due to prolonged interruptions of electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.

12. APPLICABLE LAW AND JURISDICTION

All disputes or questions related to this website or the activities carried out on it shall be exclusively ruled by Spanish law, and the Courts and Tribunals closest to MADRID shall be competent for the resolution of all conflicts arising from or related to its use.

Privacy Policy

USER INFORMATION

CARBONES Y SISTEMAS, S.L., informs you that, in accordance with the provisions of General Regulation (EU) 2016/679 on data protection (GDPR) and Organic Law 3/2018 on data protection and guarantee of digital rights (LOPDGDD), we will process your data as set out in this Privacy Policy.

In this Privacy Policy, we describe how we collect your personal data and why we collect it, what we do with it, who we share it with, how we protect it, and your options regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you fill out any of our forms, you must first accept the terms of this Policy, and we will keep a record of that acceptance.

1. DATA CONTROLLER

The data controller for the data collected on this website is:

• Company name: CARBONES Y SISTEMAS, S.L.
• Tax ID number: B83303495
• Address: Avenida de los Pocillos, 10, Nave 1, P.I. La Carrehuela, 28340 Valdemoro, Madrid
• Commercial Registry T 17804 , F 38, S 8, H M307027, I/A 4
• Telephone: 918953880
• Email: mail@carbosystem.com

2. PURPOSE, LEGITIMACY AND STORAGE

We collect and process your personal data through the forms found on our website:

Contact us

• Purpose: To respond to your requests for information, attend to your requests, and answer your questions or queries
• Legitimacy: Processing is based on your unequivocal consent after completing, accepting, and submitting the form.
• Retention: Your data will be stored in our databases for a maximum period of 6 months, in the event that there has been no previous contact activity, and will subsequently be destroyed using appropriate security measures.

Billing

• Purpose: Administrative, accounting, and tax management of customers and suppliers.
• Legitimacy: Processing is based on the execution of the contractual relationship and compliance with a legal obligation.
• Retention: Your data will be retained for the applicable legal periods in commercial and tax matters, and will subsequently be destroyed using appropriate security measures.

3. TYPES OF DATA COLLECTED

The types of data requested are:

• Identification and contact details
• Professional details
• Financial and banking details

We also automatically collect data about your visit to our website, as described in the cookie policy.

CARBONES Y SISTEMAS, S.L. does not collect data considered particularly sensitive, such as: race or ethnic origin, political opinions or religious or philosophical beliefs, trade union membership, health, sexual activity or sexual orientation, biometric or genetic data.

It is the responsibility of each user to provide data that is true, accurate, complete and up to date, and they alone will be responsible for any direct or indirect damage or harm that may arise as a result of a breach of this obligation.

The user guarantees that the data provided is true, accurate, complete and up to date, and is responsible for any direct or indirect damage or harm that may be caused as a result of a breach of this obligation. If the user provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in this clause, exempting CARBONES Y SISTEMAS, S.L. from any responsibility in this regard. However, CARBONES Y SISTEMAS, S.L. may carry out checks to verify this fact, taking the appropriate due diligence measures in accordance with data protection regulations.

4. RECIPIENTS OF THE DATA

All personal data provided by the user may be communicated to:

• Public administrations, in the cases provided for by law, based on compliance with a legal obligation.
• Courts and tribunals, in the cases provided for by law, based on compliance with a legal obligation.
• Banks and financial institutions for the collection of payments for the services offered.

In addition, CARBONES Y SISTEMAS, S.L. will collaborate with third-party service providers who may have access to your personal data, which they will process on behalf of CARBONES Y SISTEMAS, S.L. for the provision of the contracted services.

To this end, CARBONES Y SISTEMAS, S.L. follows rigorous supplier selection procedures in order to comply with its data protection obligations, including the signing of the corresponding data processing contract in accordance with Article 28 of the GDPR.

Specifically, CARBONES Y SISTEMAS, S.L. will rely on the services of third-party providers who carry out their activities, including but not limited to, the following sectors: legal advice and technological and IT services.

No international transfers are made, but in the event that personal data is transferred to a third country or to an international organisation, you will have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer.

5. USER RESPONSIBILITY

The user guarantees that they are over fourteen (14) years of age and that the data they provide to CARBONES Y SISTEMAS, S.L. is true, accurate, complete and up to date. To this end, the user is responsible for the accuracy of all the data they provide and will keep the information provided suitably updated so that it reflects their actual situation.

Similarly, they guarantee that they have informed any third parties whose data they provide, if applicable, of the aspects contained in this document. They also guarantee that they have obtained their authorisation to provide their data to CARBONES Y SISTEMAS, S.L. for the purposes indicated.

In any case, the User shall be responsible for any false or inaccurate information provided through the website, and for any direct or indirect damages caused to CARBONES Y SISTEMAS, S.L. or to third parties.

6. EXERCISE OF RIGHTS

As the owner of the data, the user may send a letter to CARBONES Y SISTEMAS, S.L., to the address indicated in the header of this Privacy Policy, or by email to the address: mail@carbosystem.com, at any time and free of charge, to exercise the following rights:

a) Right of Access:

You have the right to obtain from CARBONES Y SISTEMAS, S.L. confirmation as to whether or not your personal data is being processed and, where it is, to access such data and obtain information about the purposes for which it is being processed, the categories of data concerned, the recipients to whom your personal data has been disclosed and the envisaged period for which it will be stored, among other information.

b) Right of Erasure and Objection:

You have the right to request the erasure of personal data whenever the legal requirements are met or to object to the processing at any time, for reasons related to your particular situation, if the processing is based on our legitimate interest.

c) Right to rectification:

You have the right to request the rectification of inaccurate data concerning you when, among other reasons, they are no longer necessary for the purposes for which they were collected.

d) Restriction of processing and withdrawal of consent:

In certain circumstances (for example, if the applicant disputes the accuracy of their data, while the accuracy of the data is being verified), you may request that the processing of your personal data be restricted, and the data will only be processed for the exercise or defence of claims.

You also have the right to withdraw your consent at any time.

e) Portability of your data:

You have the right to receive the personal data you have provided to CARBONES Y SISTEMAS, S.L. in a structured, commonly used and machine-readable format, and to transmit it to another data controller without hindrance from the controller to which the personal data has been provided, in the cases provided for by law for this purpose.

f) Automated individual decisions:

In addition to the aforementioned rights, in the event that automated decisions are taken, including profiling, you have the right to obtain human intervention from CARBONES Y SISTEMAS, S.L., to express your point of view and to challenge the decision.

Finally, we inform you that you may lodge a complaint regarding the protection of your personal data with the Spanish Data Protection Agency (www.aepd.es), when the interested party considers that CARBONES Y SISTEMAS, S.L. has violated the rights recognised by the applicable data protection regulations.

The period for exercising your rights as the data subject shall be one month from receipt of the request, which may be extended by two months in cases of complexity or due to the number of requests received.

7. SECURITY MEASURES

CARBONES Y SISTEMAS, S.L. will process the User’s data at all times in an absolutely confidential manner and will maintain the mandatory duty of secrecy regarding the data, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organisational measures to guarantee the security of your data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

8. ACCEPTANCE AND CONSENT

The User declares that they have been informed of the conditions regarding personal data protection and accepts the content of this Privacy Policy.

9. OBLIGATION TO PROVIDE DATA

The data requested in the forms is, in general, mandatory (unless otherwise specified in the required field) in order to fulfil the purposes for which it is being collected.

Therefore, if you do not provide this data or do not provide it correctly, your requests cannot be processed, although you will be able to freely view certain content on our website.

10. UPDATES TO THE PRIVACY POLICY

We strive to continuously improve our services, processes and the protection of the rights of data subjects, and therefore we reserve the right to revise this privacy policy at any time we deem appropriate, in which case we will notify users. Please check back regularly to read the most recent version of the Privacy Policy.

Last updated 08/01/2026

Cookies Policy

WHAT ARE COOKIES?

Cookies are small text files that are downloaded onto the user’s device when accessing certain websites. They allow, among other things, the storage and retrieval of information about a user’s browsing habits or their device and, depending on the information they contain and how the device is used, they may be used to recognize the user.

This website uses cookies for different purposes, as detailed below.

TYPES OF COOKIES USED ON THIS WEBSITE

ACCORDING TO THEIR PURPOSE

• Technical and functional cookies: These cookies allow the user to browse through a website, platform or application and to use the different options or services available on it.
• Analytics cookies: These cookies allow the party responsible for them to monitor and analyse the behaviour of users on the websites to which they are linked. The information collected through this type of cookies is used to measure website activity and to create browsing profiles in order to introduce improvements based on the analysis of how users use the service.
• Advertising cookies: These cookies allow the management, in the most efficient way possible, of advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided, based on criteria such as the edited content or the frequency at which ads are displayed.
• Behavioural advertising cookies: These cookies collect information about the user’s preferences and personal choices (retargeting) in order to allow the most efficient management of advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided.

ACCORDING TO OWNERSHIP

• First-party cookies: These are cookies that are sent to the user’s terminal device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies: These are cookies that are sent to the user’s terminal device from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

ACCORDING TO STORAGE PERIOD

• Session cookies: These are cookies designed to collect and store data while the user accesses a website.
• Persistent cookies: These are cookies in which the data remains stored on the user’s device and can be accessed and processed for a period defined by the cookie owner, which may range from a few minutes to several years.

PROCESSING OF PERSONAL DATA

CARBONES Y SISTEMAS, S.L., as Data Controller, informs you that these data will be processed in accordance with the provisions of the General Data Protection Regulation (EU) (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD). The following information on data processing is therefore provided:

• Purpose of processing: as specified in the section on cookies used on this website.

• Lawful basis: for technical and necessary cookies, processing is based on the legitimate interest of the controller to ensure the security, proper functioning and protection of the website. For analytics and advertising cookies, the data subject’s consent is required.

• Data retention criteria: as specified in the section on cookies used on the website.

• Data disclosure: data may be disclosed to third-party providers of analytics and advertising services (such as Google and YouTube), exclusively in connection with the use of third-party cookies and in accordance with their respective privacy policies, as well as where legally required.

• Data subject rights: you have the right to withdraw your consent at any time. You also have the right to access, rectify, object to and erase your data, as well as to data portability and restriction of processing, by sending a reasoned request to: mail@carbosystem.com.
• You also have the right to lodge a complaint with the competent supervisory authority (www.aepd.es).

COOKIES CONTROLLED BY THE PUBLISHER

Technical and functional cookies

Analytics cookies

THIRD-PARTY COOKIES NOT CONTROLLED BY THE PUBLISHER 

Third-party services are beyond the publisher’s control. Providers may modify their service conditions, purposes and use of cookies at any time.

Analytics cookies (third parties)

Advertising / behavioural cookies (third parties)

Some of the providers listed may carry out international data transfers, in particular to the United States, in accordance with the safeguards provided for under data protection regulations.

External providers on this website